Claims Submission & Advocacy Assistance
Claims Submission
Why Our Tools Matter
- Policy AI Help - Use your reports and FrankChat to examine the coverage sections, exclusions and obligations of your policy and find the most suitable to your claims situation
- Maintenance Tracker - In the event of gradual wear and tear or maintenance becomes an issue use your app to prove you looked after your stuff
- Digital Inventory - This is helpful for depreciation or matching or ownership disputes. Every item documented with its value
Claims Submission
Why Our Tools Matter
- Policy AI Help - Use your reports and FrankChat to examine the coverage sections, exclusions and obligations of your policy and find the most suitable to your claims situation
- Maintenance Tracker - In the event of gradual wear and tear or maintenance becomes an issue use your app to prove you looked after your stuff
- Digital Inventory - This is helpful for depreciation or matching or ownership disputes. Every item documented with its value
Recent Texas Department of Insurance Report on the use of insurance appraisal in disputes found:
Residential Property Claims
- On average $22,600 higher than the initial insurer offer
- Success rate of 97% awarded more than insurer's first offer
Auto Claims
- On average $5,300 higher than the initial insurer offer
- Success rate of 98% awarded more than insurer's first offer
What If You Fight Back?
What If You Fight Back?
Recent Texas Department of Insurance Report on the use of insurance appraisal in disputes found:
Residential Property Claims
- On average $22,600 higher than the initial insurer offer
- Success rate of 97% awarded more than insurer's first offer
Auto Claims
- On average $5,300 higher than the initial insurer offer
- Success rate of 98% awarded more than insurer's first offer
The Bottom Line
Insurers count on policyholders to accept their first offers. Our tools and expert consultant support can help you get your full entitlement under your policy.
Expert Support
We've Got Your Back
- If your claim is delayed, disputed or denied our team of consultants can help
- You get access to independent industry consultants who provide evidence based assistance
- A free hour of consultant support and 25% discount on our standard hourly rate* thereafter, for when you need us most
* Fee NZ$240/hour this may vary and before any applicable discounts as per your plan. Hourly rates apply after free consultation period ends.
Expert Support
We've Got Your Back
- If your claim is delayed, disputed or denied our team of consultants can help
- You get access to independent industry consultants who provide evidence based assistance
- A free hour of consultant support and 25% discount on our standard hourly rate* thereafter, for when you need us most
* Fee NZ$240/hour this may vary and before any applicable discounts as per your plan. Hourly rates apply after free consultation period ends.
How We Help You
- Independent desktop assessment of claim evidence and insurer decisions
- When your insurer's offer seem wrong, our consultants provide claims advocacy support.
- If things get messy, we'll help with dispute resolution submissions and guidance
How We Help You
- Independent desktop assessment of claim evidence and insurer decisions
- When your insurer's offer seem wrong, our consultants provide claims advocacy support.
- If things get messy, we'll help with dispute resolution submissions and guidance
When Insurers Won't Play Fair
We can help you take out the big guns - two official complaint schemes:
- IFSO - Insurance and Financial Ombudsman
- FSCL - Financial Services Complaints Limited
These schemes can force your insurer to pay up to $500,000 (or $2,730 + GST per week for ongoing payments).
* Complaint scheme limits and rates as per regulatory requirements.
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email: info@frankiq.com
www.frankiq.com
